COVID19 PROTOCOLS

Updated Sept 7th, 2020 at 5:30 pm

 

New protocols are in place to serve you safely. Please read and adhere to the following guidelines prior to entering our premises.  

Please Get Tested and/or Stay Home If You Reply "Yes" To Any of These Questions:

  1. Ontario Health recommends getting tested if you have attended any indoor or outdoor large group activities that includes people outside of your original 5-person bubble. While the Ontario government is allowing up to 50 to gather for outdoor events, and also has expanded the bubble to 10, they also caution that these loosened regulations pose a high risk of spreading the virus. 
     

  2. Have you traveled, or have come into contact with someone who has traveled in the last 14 days?
     

  3. Have you recently experienced, or are currently experiencing fever, cough, sore throat, shortness of breath, fatigue, headache, muscle aches and symptoms that may seem like a mild cold? 

  • If you exhibit signs of illness contact the Ontario Covid19 website for the information on how to assess yourself for the COVID-19 virus.

Osteopathy & Therapy Services Protocols

 

 

As guided by our osteopath licensing association (NMOS - National Manual Osteopathic Society), therapists and patients must adhere to the following guidelines.

Patients are required to wear a mask.

Appointment Spacing for Physical Distancing & Disinfecting:

The available number of time slots per day have been reduced to allow a 15-minute space between appointments, to ensure that there is no contact with other patients, and patients are able to maintain physical distance.  

 

This is also to ensure time for disinfecting of surfaces between appointments. 

If you arrive early for your appointment, please wait in your vehicle until the previous patient has exited and is in their vehicle. 

​Hygiene: 

Our premises are disinfected. And will be disinfected between each patient. 

Hand sanitizer will be provided for you upon entering, and exiting as follows: 

  1. Patients are asked to enter and wait in the entrance area.

  2. Your therapist will promptly come to greet you and will bring the hand sanitizer for you to sanitize your hands.

  3. At the end of your appointment your therapist will escort you to the door, so you do not need to touch the handle, and you will sanitize your hands again prior to making your way to your vehicle. 

Electronic Payments:

 

We kindly request payment by debit or credit card, or send an e-transfer to admin@heaven-onearth.ca and use password: osteo.

 

Thank you for your understanding. 
 

Protective Wear Required:

Everyone is required to wear a mask.

 

If you do not have a mask we will provide you with a mask. 

Appointment Spacing for Physical Distancing & Disinfecting:

The available number of time slots per day have been reduced to allow a 15-minute space between appointments, to ensure that there is no contact with other patients, and patients are able to maintain physical distance.  

"Sometimes you will never know the value of a moment, until it becomes a memory."  ~ Dr. Suess

© Copyright 2020 Karen Claffey. All Rights Reserved.​

Heaven on Earth, Integrated Health Yoga Therapy, Integrated Health Osteopathy & Manual Therapy,
Guide 4 Golfers, Yoga 4 Sports and KCTV are
d
ivisions of Karen Heaven Inc.

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188 Green Mountain Rd E., Hamilton - Stoney Creek,  Ontario, L8J 3A4  Canada    

(1) 905-664-9099   |   admin@heaven-onearth.ca